Auto Service Advisor

Company Name:
Surprise Ford Careers
The Service Advisor acts as the primary point-of-contact for all automotive service matters, and he or she must thoroughly understand the customer's problems to set and manage expectations and provide world-class service.
The ideal candidate for this position has a high school diploma or GED, some post-secondary automotive training or experience, and at least one year of dealer-level or large facility experience. He or she has an unrestricted driver's license and a clean driving record, and has a strong technical and customer service performance record. Fluent English speaking and writing skills, good time management skills, and appropriate dress, speech, and behavior are all required for this position.

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