RV Warranty Administrator Community, Social Services & Nonprofit - Surprise, AZ at Geebo

RV Warranty Administrator

Surprise, AZ Surprise, AZ Full-time Full-time $48,000 - $55,000 a year $48,000 - $55,000 a year 2 days ago 2 days ago 2 days ago Orangewood RV Center is looking for a qualified RV Warranty Administrator for our Service Department.
We're looking for someone with strong integrity, willingness to work hard to get the job done, and a team player.
A successful RV Warranty Administrator will have a strong attention to detail, be self-motivated, and diligent in task completion.
Essential Job Functions:
Contact Manufacturers and OEM's to obtain authorization to perform repairs.
Obtain required warranty and/or customer authorization prior to working and faxing in for authorization or any/all procedures as prescribed in the Manufacturer's warranty policy and procedure manual.
Work closely with the Service Manager and RV technicians to understand and relay required warranty repairs to Manufacturers.
Apply for warranty payment after authorization and repairs are completed.
Follow up on all warranty receivables to ensure payment in a timely manner.
Follow up on open work orders as per policy of the dealership.
Assist Service Department in scheduling service appointments according to scheduling policies.
Must be able to provide excellent customer service skills in a courteous and professional manner, in person and over the phone, and perform in a fast paced environment.
Working knowledge of activities, methods, procedures, and policies of the Service Department.
Participates in training as necessary.
Greet incoming customers in a professional and courteous manner.
Ability to cross train and perform other duties within the dealership.
Maintain a clean and safe work environment.
Essential Job Skills:
High school diploma or equivalent preferred 1 Year RV experience required Basic RV and technical knowledge preferred Strong computer skills and problem solving skills Must have great organizational skills and the ability to follow up on tasks Excellent telephone and communication skills Excellent communication and listening skills to resolve issues in a professional and tactful manner.
Ability to accept additional tasks, duties and/or direction from management.
Requires some bending, climbing, and kneeling and lifting up to 70 lbs.
Job
Benefits:
Orangewood RV Center values and appreciates your hard work and professional dedication as a RV Warranty Administrator and we will reward you with a compensation package that includes wages based on experience as well as the following
Benefits:
Medical Dental Vision Life Simple IRA with Company Match Paid time off (PTO) Paid sick time To Apply:
Please submit resume for consideration All positions require applicants to pass a pre-employment drug test, background screening, and credit report screening.
Company Overview:
Orangewood RV Center has been in business for over 27 years and is a full-service professional Dealership and Repair Center.
Orangewood RV is situated on over 10 acres and offers New, Used, and Consignment program for RVs.
Orangewood RV Center has over 20 bays for service and collision repair, a full-service detail department, and a large parts showroom and warehouse.
Job Type:
Full-time Pay:
$48,000.
00 - $55,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Supplemental pay types:
Commission pay Ability to commute/relocate:
Surprise, AZ 85378:
Reliably commute or planning to relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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